I am with you every step of the way…

When a customer’s worst nightmare happens as a result of a series of consecutive missteps, this is a red flag that internal processes and team training practices call for a serious intervention.

This blog post is for all who sometimes feel overpowered by emotions and need to take a deep breath…

We make thousands of choices per day. Some of them are so routinized that we don’t even think of them as choices, such as washing our hands or putting on our home slips. Others may seem trivial at first but can turn into life-threatening situations…

The use of digital twins in smart manufacturing is becoming commonplace due to the developments in cloud and telecommunications technologies, the maturity of MESs and the made investments in IIoT/IoT...

Watching one of the concerts (or shows) of André Rieu on TV, I could not help but think how this vibrant Dutchman now in his seventies managed to put to shame the pseudo prophets of the supposedly…

Much has been written about Lean, Six Sigma and the combined Lean Six Sigma. Yet there is still confusion about their core purpose and viability at the workplace. This article goes over the basics.

The rapid rate of adoption of new technologies and the presence of digital disruption virtually in every industry makes it imperative for businesses to become digital. In fact, the majority of companies have attempted…

Some years ago, when someone said ‘‘cheese’’ I would imagine a happy cow on a meadow peacefully eating grass, undisturbed by the surrounding greenery, the butterflies and the nightingale’s songs…

Watching one of the concerts (or shows) of André Rieu on TV, I could not help but think how this vibrant Dutchman now in his seventies managed to put to shame the pseudo prophets of the supposedly…

When a customer’s worst nightmare happens as a result of a series of consecutive missteps, this is a red flag that internal processes and team training practices call for a serious intervention.

Much has been written about Lean, Six Sigma and the combined Lean Six Sigma. Yet there is still confusion about their core purpose and viability at the workplace. This article goes over the basics.